Covid Services at Assert

As remote working continues, Assert are still here for you and are still providing a range of support services. If you have any suggestions for other ways we may be able to support you, please get in touch. Please see below for each of our services overview.

Assert are providing the vast majority of our services remotely. But if you cannot access remote support and require an in person meeting, please let us know and we will assess if we can accommodate your request.

More Information coming soon……….

Volunteer and core Assert social activities


With the charity operating under government guidelines, the monthly drop in and activity are currently suspended. 

Remote Support

Assert’s telephone support ‘Buddy’ scheme is operational with clients receiving and gaining the benefits of a weekly telephone or online video call with a volunteer during these socially isolated times. For clients who want to join the scheme, please contact Sue at any time via email: or via telephone on 07950 277420 (Tuesdays 9.30am to 1pm and Thursdays 12noon to 4.30pm). 


Assert continues to recruit volunteers and we would love to hear from you if you’d like to help out. Currently, we have volunteers who are supporting clients remotely every week and who also join in with the monthly walks and Coffee Club. Please contact Sue via email: you are interested in volunteering and would like to join our team.

Benefits Advice Service

The Assert Benefits Service is running during this time and providing full support remotely. Support and appointments are available via email, phone, zoom and skype. We can support you with benefits advice, guidance and advocacy for new claims, existing claims, reviews and appeals. 
At this time, the Benefits Service is also offering remote 121 sessions on budgeting and money management. 
Please get in touch with Alex by email with any questions or to book an appointment:

Peer Discussion Group

 The Assert Peer Discussion Group continues to operate through Zoom. It has gone from a monthly meeting within Community Base, to weekly meetings on Fridays at 5.30pm via Zoom. Maria and Debbie continue to facilitate these sessions, where we discuss many interesting topics, so do look out for the weekly flyers, usually circulated on Tuesdays, letting you know the coming week’s chosen topic. 

We know Zoom group meetings don’t work for everyone, but sadly given the current government advice, we remain unable to safely offer the Peer Discussion Group face to face. But we would also welcome hearing from you if you would like to attend the PDG, but only when we can safely deliver in-person within Community Base again. For any further information, please contact me at: or Maria at

Wellbeing Club

Jenna continues to offer her package of support sessions that consist of up to 7 hours of dedicated support on topics that you have indicated would help to increase your wellbeing. Please get in touch with Jenna for more information on accessing Wellbeing Support Sessions.

Jenna is now also excited to be able to facilitate Coffee Club & Active Club in person! Coffee Club is a small group who meet every 2nd & 4thWednesday at 11am-1pm. The Active Club activity will be jogging only for a period of time. This will take place every 1st & 3rd Friday at 2pm. If you having any questions about the Wellbeing Support Sessions or are interested in signing-up to the ‘Wellbeing Club email group’ for updates on activities, please email

Parents, Partners and Carers Group

Sadly it is still not possible to meet up again in a social, public setting and difficult living with the continued uncertainty of when this may become possible safely. But we are shortly going to offer a monthly get together Zoom meeting, from the comfort of your own home. 

If you would like to connect remotely by Zoom, we would welcome hearing from you, but it would also be good to hear from you if this will only work for you, when we can safely meet up again in person. Please do contact Debbie at: Or Maria at